Privacy Policy
Last updated: May 2026 | The Rank One, Patna, Bihar, India
At The Rank One, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
- Personal Identification: Name, email address, phone number
- Delivery Information: Shipping address, city, state, PIN code
- Payment Information: We do not store card numbers or UPI credentials. Payments are processed securely via Razorpay and UPI gateways.
- Account Information: Username and encrypted password if you register
- Communication Data: Messages sent via our contact form or WhatsApp enquiries
- Usage Data: Pages visited, browser type, IP address (collected automatically)
2. How We Use Your Information
- Process and fulfil your orders for accessories (Digital Boards, Smart Boards, Studio Setup, 4K PTZ Cameras, Mics, Panel Lights, HDMI cables, etc.)
- Send order confirmations, shipping updates, and invoices
- Respond to your enquiries and provide customer support
- Improve our website, products, and services
- Send promotional communications (only with your consent)
- Comply with legal obligations
3. Payment Security
All online payments are processed through Razorpay and UPI — PCI-DSS compliant payment gateways. We do not store your card details, CVV, or UPI PIN. All transactions are encrypted using SSL/TLS technology.
We accept: Credit/Debit Cards, UPI (GPay, PhonePe, Paytm), Net Banking, and Cash on Delivery (COD).
4. Cookies & Tracking
We use cookies to enhance your browsing experience — remembering your theme preference (dark/light), keeping you logged in, and understanding site traffic. You can control cookies through your browser settings.
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information. We may share data with payment processors (Razorpay, UPI), shipping partners, and legal authorities when required by law.
6. Your Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
8. Contact Us
